"Had to make a last minute request earlier this afternoon to get my one car towed from a spot where it had broken down. This was next to Kyma on N Reading Road. After doing some quick research, I came across Valley View who charged significantly less than most other areas I had looked into, especially the distance that I had been requesting. I was mainly looking for flexibility, and initially had been told that they wouldn’t be able to accommodate me until tomorrow morning first thing. It was at that point that I looked elsewhere, but had come up short……until Valley View called me right back to tell me they would be able to do it TONIGHT but not until 11:00pm, which I had been fine with.
The reason for my 5-Star review is because of the way things were handled at this spot. I dealt with Brian today, who had called me approximately three hours prior to the time I had initially been told. Completely unexpected, but the fact that he communicated with me letting me know that my car had been loaded onto the truck and that he was on his way to my house was HUGE. Very easy to talk to, and in fact, everyone that I spoke to today at that company were very easy to talk to! Shoutout to Brian for being so kind and understanding." - Joi-Yan K.