Shake Shack Lancaster

"I tried ordering using their app, and the app warned me that this location is commonly mistaken for another location. I made sure of the street address and placed my order for myself and my son with confidence that it was correct. But the confirmation screen is for one in central Philadelphia. I was thinking 'how could this happen after I made sure I was ordering for the correct location and the app warned me there are common issues!' I wanted Shake Shack and I would not cave to this setback. My son asked me, 'What are you going to do?' I relied, "We'll order Inside". Although I was truly troubled about losing $50 in a order at some other location. We went inside and ordering using their touch screens was easy enough that I regretted even using the app. Anyhow we are and enjoyed our meals. The burgers are hot and juicy, the buns soft, and the cheese fries were perfect. I had the Korean burger and it was flavorful and satisfying. After eating I contacted Shake Shack about the order that was at the wrong location via their app, and the were quick to refund my money the next day. I think there is a problem in the app that I hope they fix, which only affects this location. I was satisfied with their prompt customer service though, which deserves 5 stars. They made a foodie happy. This concludes my long review. Thank you for reading!"