R B Shap Store

"My mom's 90 going on 91. Katie our salesperson went above and beyond. It's difficult getting mom out and finding shoes that she's comfortable in. Shaps is the only place this is possible. Due to Mom's balance and mobility issues, Katie worked like a trooper until we located both summer AND adorable fur lined shoes she felt comfortable in and looked nice on her. With water retention Katie was able to find real shoes that worked and are adjustable and stylish. She is an amazing employee, she was patient, kind and totally all in on my mom leaving with shoes that fit her. All I can say is I am so thankful for her patience and her grandparents and parents are so blessed to have raised such a loving and hard worker. Thank you for the time spent, the many, many runs for shoes, measuring her feet and fitting her properly. Yes we definitely will be back and make sure we see her for any additional footwear needs. If you have an elderly diva, Katie is the go to!" - Penny S.