4.9
(358 Reviews)
Featured review:
"Playful Pups is a phenomenal facility and the staff members truly care about your dog and want to make sure they have a good time while you’re away. Seeing daily posts on Facebook of what your dog is up to gave us comfort while we were away. We needed last minute care for our pittie as our dog sitter had an injury and wasn’t able to watch him. Playful pups was able to accommodate him last minute and understood he had never stayed away from home or with someone he didn’t know. He had been dropped off to us when he was a year old and the owner never came back for him. We feared he would think we were abandoning him like he was before which made this that much more difficult for us. They called with an update and said he seemed nervous at first with all the noise from other dogs as he wasn’t use to it but they recognized that and moved him into a “quiet” room and had the same staff members care for him everyday. Once they did that he flourished under their care. They understand dogs and can read how they feel and take it upon themselves to adjust any needs to ensure your dog is comfortable. I had vowed years ago never to kennel my dogs again due to how my previous pittie was after a week long stay at a different kennel where he didn’t eat and looked sad and sickly when we picked him up.
I will most definitely board Ace again at playful pups in the future. When we picked him up he was happy and full of excitement. Great facility and amazing staff members. We can’t say enough good things about them, especially to Morgan, Haley, Alexis and Scotty for the pictures and extra love you gave to Ace for us " - Diane B.