LA Fitness

"Big Positives - I have been a member of LA Fitness for over a year now. I have nothing but positive things to say about Brandon (the director) and the manager with the blonde hair. They are both so kind and handle stress well. Stephen, who is their most recent trainer, is also really great. I asked him for a lower ab workout plan at my last session about a month ago, and my stomach is already looking toned. He is also always there if I have a question. Jada was the other main trainer I worked with and I definitely miss her. She always put her clients first before her time. She would chat with me and was very personable. She really wanted to see her clients look their best. I would also like to mention the new girl they have working in childcare in the evenings is amazing. She is sweet and great at handling large groups of kids at one time. If they cry, she never calls us out from a workout to come get our kids; she just handles it so us parents can get the most out of our workout and enjoy one of the few hours we have to find some serenity. If I ever run behind, she waits and is very understanding. The Smoothie Bar is a bonus! Small Complaints - I was looking for sanitation wipes to clean off the treadmill and had to walk a bit to find a station because the closest stations to me were empty (which is fine no big deal I know they are busy), but the gentlemen working in childcare came out to look for me 1 minute past 12 pm. I typically don't complain about employees, but I was pretty upset. He couldn't have spared me 5 minutes to clean my machine? Also, my child was crying for the first 5 minutes, and he said, "If he continues to cry for another 10 minutes, I will come out and get you". Just says a lot about how much he cares about his work at LA. At least pretend that you want to be at your job, even if that is not the department you signed up for. Also, could we change the channels on one side of the cardio machines, even if the screens are blank? I think I speak for everyone when I say that I don't think a place where the atmosphere is supposed to radiate positive energy and feel good is the place to stay updated on wars, children being killed overseas, and America surging in debt. I would face away from the TVs, but they are right in front of all of the cardio machines. I am still rating LA Fitness five stars because I respect how Brandon directs and manages the facility, and the complaints I have are small compared to the amazing people who work there." - Lauren E.