"Online appointment scheduling was easy. Staff is friendly and attentive. Eye exams are virtual but I felt it was thorough. They are not pushy with selling frames. After my exam, I originally ordered glasses online, from a different company, that didn’t work out for me. Carolyn helped me through out the entire time over multiple visits and really did a fantastic job. She adjusted the glasses I bought online for free and even checked them to make sure they were made correctly. I was having difficulty seeing clearly with them. She found a mistake had been made. I ended up returning those glasses and purchasing glasses here. Since I had issues with the previous glasses, she double checked my prescription was correct before ordering my glasses, which I really appreciated. The new glasses arrived within a week from ordering and I love them! Carolyn, thank you so much for your assistance. It’s so nice to be helped by someone who cares." - Kindiani